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F&b Service Manager – Knysna – R20 000 To R25 000 Pm (must Have Own Accommodation In The Area)

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One of our most prestigious hotels situated in Knysna is seeking someone energetic and organised who thrives in a friendly atmosphere, with a well-established team, and loyal customer base. If you think you can motivate and manage a restaurant team to deliver excellent food and impeccable customer service then we want to hear from you! 



·      Grade 12 or equivalent

·      Culinary or Catering Certificate / Hotel School diploma is advantageous


Work experience:

·      Previous experience in the same or similar position in a 4/5 star hotel

·      Familiar with all duties and procedures in a restaurant Environment

·      MS Office (Word, Excel and Email) is essential

·      Opera experience is advantageous



·      Reliable, responsible and dependable to fulfil obligations

·      Admin Orientated

·      Able to Manage and Control all systems and procedures

·      Proactive

·      Excellent management techniques

·      Attention to detail

·      Willingness to lead, take charge and offer direction

·      Ability to multitask

·      Show initiative by taking control of task 

·      Excellent communication skills

·      Friendly and service orientated


Tasks (include but not limited to):

·        Ensure service levels are maintained and sustained

·        Ensure quality and concepts are implemented and maintained

·        Ensure stock control system is in place

·        Operate and present according to the guidelines of the Food and Beverage Custodian

·        Producing management reports as required

·        Be familiar with guest staying at the hotel

·        Upsell F&B, accommodation and tourism services

·        Inform guests of current specials

·         Schedule staff hours and assign duties for staff.

·         Establish standards for personnel performance and customer service.

·         Maintain dress code standards

·         Conduct performance appraisals

·        Implementation of the SOP’s.

·        Progressive discipline in conjunction with HR

To apply for the position, please forward a motivational letter, an updated CV with a picture of yourself to

**Please note that only successful candidates will be contacted. Should you not hear from us within 14 days – please consider your application unsuccessful**

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